Chevrolet

2015 Chevrolet Impala

CRM Mitchell1 2022-07-10T21:59:08+00:00

Mileage

85,119

Service Date

7/8/2022

Services Performed

• Checked and topped off engine fluid levels, checked and adjusted tire pressures
• CUSTOMER STATES: SUSPENSION &/OR STEERING MAKING NOISE WHEN TURNING OR GOING OVER BUMPS (PLEASE TEST DRIVE VEHICLE) – DIAGNOSE AND ADVISE
• CUSTOMER REQUEST: ESTIMATE TO REMOVE AND REPLACE BLEND DOOR ACTUATOR – DIAGNOSE AND ADVISE

 

ROBERT F. gave our service a 5 star review on 7/9/2022

2015 Chevrolet Impala CRM Mitchell1 2022-07-10T21:59:08+00:00

2010 Chevrolet Silverado

CRM Mitchell1 2022-06-16T22:01:28+00:00

Mileage

120,942

Service Date

6/15/2022

Services Performed

• TEST DROVE VEHICLE AND VERIFY CUSTOMER CONCERN: CHECK ENGINE LIGHT CODE, C0800 CONTROL MODULE , P0544 STEERING WHEEL ANGLE LEFT SIDE TIRE IS MOVED BACK DUE TO IMPACT, LEFT FRONT TIRE HAS A BULGE DUE TO IMPACT, SUSPENSION COMPONENTS DAMAGE ARE FRONT LEFT SHOCK IS BENT AND LEAKING, LOWER AND UPPER CONTROL LEFT SIDE ARE BENT AND BALL JOINTS BOUTH SIDE ARE OUT OF TOLERANCE, INNER AND OUTER TIE RODS HAVE PLAY, REPLACE PARTS, ALIGN VEHICLE AND RE TEST.
• CONTROL ARM – Remove & Replace – Upper,Both – [DOES NOT include alignment.]
• CONTROL ARM – Remove & Replace – RWD Lower,Both – [DOES NOT include alignment.]
• TIE ROD &/OR END – Remove & Replace – Rack & Pinion Type Gears Outer,Both – [Includes: Adjust toe-in only. NOTE: Deduct .4 if alignment is also performed. NOTE: Manufacturer recommends removal of Rack and Pinion Steering Gear when replacing Inner Tie Rod
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel
• SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both – [DOES NOT include disassemble or alignment (where applicable).]

 

SANDRA W. gave our service a 5 star review on 6/15/2022

2010 Chevrolet Silverado CRM Mitchell1 2022-06-16T22:01:28+00:00

2008 Chevrolet Tahoe

CRM Mitchell1 2022-05-11T22:01:12+00:00

Mileage

144,267

Service Date

5/9/2022

Services Performed

• CUSTOMER STATES: THERE IS A FLUID LEAK AND LIKE IT CHECK AND A FULL INSPECTION, CHECK AND ADVISE…
• STEERING GEAR (COMPLETE) – Remove & Replace – Base – [Includes: Manual and Power Rack & Pinion, Worm & Ball Nut and Rack & Piston Assemblies. Adjust Toe-in on Rack & Pinion models. DOES NOT include transfer of components or alignment.]
• OIL PAN GASKET – Remove & Replace – RWD w/Skid Plate

 

ROBERT M. gave our service a 5 star review on 5/10/2022

2008 Chevrolet Tahoe CRM Mitchell1 2022-05-11T22:01:12+00:00

2020 Chevrolet Traverse

CRM Mitchell1 2022-01-13T23:01:29+00:00

Mileage

13,197

Service Date

1/11/2022

Services Performed

• Checked and topped off engine fluid levels, checked and adjusted tire pressures
• Changed Motor Oil & Replaced Filter, Added 5 QTS Synthetic Motor Oil, Lube Chassis, Check all Fluid Levels
• ROTATE TIRES

 

GARY E. gave our service a 5 star review on 1/12/2022

2020 Chevrolet Traverse CRM Mitchell1 2022-01-13T23:01:29+00:00

2015 Chevrolet Silverado 1500

CRM Mitchell1 2021-11-10T23:02:47+00:00

Mileage

86,642

Service Date

11/1/2021

Services Performed

• PER CUSTOMERS REQUEST TRIM FRONT BUMPER SO BOTH FRONT TIRES DON'T RUB WHEN TURNING CHECK AND ADVISE
• Checked and topped off engine fluid levels, checked and adjusted tire pressures

 

ROSS F. gave our service a 5 star review on 11/9/2021

2015 Chevrolet Silverado 1500 CRM Mitchell1 2021-11-10T23:02:47+00:00

2009 Chevrolet Cutaway

CRM Mitchell1 2021-10-13T22:00:56+00:00

Mileage

158,964

Service Date

9/29/2021

Services Performed

• Checked and topped off engine fluid levels, checked and adjusted tire pressures, recommend engine oil and filter replacement, recommend fuel filters, transmission fluid and filter service, secondary engine oil pan gasket is leaking, engine oil level switch is leaking.
• Remove and reinstall four wheels to inspect brake condition. Found rear brakes metal on metal, caliper boots are torn, rear brakes are wearing uneven recommend rear brake calipers with brake rotors and brake pads and replace brake fluid.
• UNABLE TO DUPLICATE ENGINE NOISE AT THIS TIME.
• EXHAUST TAIL PIPE CAN BE WELDED ON ( JUST HELD ON BY COMPRESSION CLAMP )
• REMOVED BOTH REAR AXLE SHAFT, REMOVED REAR BRAKE CALIPERS AND BRAKE ROTORS, ( UPON REMOVAL OF RIGHT REAR BRAKE ROTORS FOUND PARKING BRAKE SHOES WORN DOWN TO METAL ON METAL AND BACKING PLATE DISINTEGRATED- CUSTOMER WAS SHOWN AND ADVISED OF FINDINGS AND DECLINED REPLACEMENT OF PARKING BRAKE SHOES AND BACKING PLATE ) INSTALLED 2- NEW REAR BRAKE ROTORS WITH SEALS, RE INSTALLED REAR AXLE SHAFTS WITH NEW GASKETS, CHECKED AND TOPPED OFF REAR DIFFERENTIAL FLUID, RE INSTALLED AND TORQUED REAR WHEELS.
• Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean.
• WELD MUFFLER TAIL PIPE

 

GIOVANNA A. gave our service a 5 star review on 10/12/2021

2009 Chevrolet Cutaway CRM Mitchell1 2021-10-13T22:00:56+00:00

2007 Chevrolet Tahoe

CRM Mitchell1 2021-07-22T22:01:55+00:00

Mileage

82,203

Service Date

7/20/2021

Services Performed

• Checked and topped off engine fluid levels, checked and adjusted tire pressures
• CHECK AND ADJUST SPARE TIRE AIR PRESSURE
• Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean.
• MOUNT & BALANCE 2- REAR TIRES – INSTALL NEW TIRES ON BACK OF VEHICLE PER CUSTOMERS REQUEST
• PERFORMED OIL AND FILTER CHANGE.

 

MIKE H. gave our service a 5 star review on 7/21/2021

2007 Chevrolet Tahoe CRM Mitchell1 2021-07-22T22:01:55+00:00

2018 Chevrolet Silverado 1500

CRM Mitchell1 2021-06-01T22:02:18+00:00

Mileage

49,738

Service Date

5/24/2021

Services Performed

• REMOVED IGNITION INTERLOCK DEVICE PER CUSTOMER REQUEST.
• Checked and topped off engine fluid levels, checked and adjusted tire pressures

 

CHRIS D. gave our service a 5 star review on 5/29/2021

2018 Chevrolet Silverado 1500 CRM Mitchell1 2021-06-01T22:02:18+00:00

2014 Chevrolet Equinox

CRM Mitchell1 2021-01-24T23:01:17+00:00

Mileage

115,624

Service Date

1/21/2021

Services Performed

• Checked and topped off engine fluid levels, checked and adjusted tire pressures, recommend engine oil and filter replacement, throttle body service, wiper blades. Front brakes at 8mm, rear brakes at 5mm.
• CUSTOMER STATES THAT BACK REST ON DRIVERS POWER SEAT DOES NOT MOVE DIAGNOSE CAUSE AND ADVISE
• LUBE OIL AND FILTER SERVICE ( PER CUSTOMERS REQUEST USE NON SYNTHETIC ENGINE OIL )
• PER CUSTOMERS REQUEST REMOVE AND REPLACE SPARK PLUGS WITH CUSTOMER SUPPLIED PARTS – CHECK AND ADVISE
• ROTATED TIRES FRONT TO BACK AND SET TIRE PRESSURE: FRONT _35_ REAR _35_

 

ADRIAN M. gave our service a 5 star review on 1/23/2021

2014 Chevrolet Equinox CRM Mitchell1 2021-01-24T23:01:17+00:00

2005 Chevrolet Silverado

CRM Mitchell1 2020-10-08T22:03:21+00:00

Mileage

156,242

Service Date

10/7/2020

Services Performed

• Checked and topped off engine fluid levels, checked and adjusted tire pressures
• REMOVED AND REPLACED AIR FILTER ASSEMBLY, CLEANED INTAKE HOSE AND FILTER HOUSING
• REMOVED AND REPLACED BOTH DAMAGED SWAY BAR LINK PIN ASSEMBLIES
• REMOVED AND REPLACED BOTH FRONT SHOCKS
• REMOVED AND REPLACED BOTH REAR SHOCKS
• REMOVED AND REPLACED CONTROL ARMS UPPER ON BOTH SIDES MADE ALL NECESSARY ADJUSTMENTS
• REMOVED AND REPLACED DAMAGED TIE ROD ASSEMBLY AND MADE ALL NECESSARY ADJUSTMENTS
• REMOVED AND REPLACED ENGINE SERPENTINE BELT ASSEMBLY
• REMOVED AND REPLACED LOWER CONTROL ARMS ON BOTH SIDES MADE ALL NECESSARY ADJUSTMENTS
• ROAD TEST VEHICLE NOTED VIBRATION AT MULOTIPLE SPEEDS ADVISE CUSTOMER ON FRONT SUSPENSION REPAIRS AND CHOPPED TIRE WEAR, LUBRICATED DRIVELINE SLIP YOKE AND ROTATE TIRES NOTED CONCERN WORSE WITH REAR TIRES ON FRONT, RETURN TIRES TO REAR OF VEHICLE AND PERF REPAIRS TO FRONT END CUSTOMER TO DRIVE WITH TIRES
• ROADTEST VEHICLE NOTED CLUNKING FROM FRONT END OF VEHICLE INSPECT DRIVELINE , FRONT SUSPENSION AND ALL MOUNTS TRANS/ENGINE. FOUND BALL JOINTS WITH EXCESSIVE MOVEMENT AND WORN CONTROL ARM BUSHINGS AND FRONT SHOCKS ADVISE ON REPAIRS
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel

 

KEN O. gave our service a 5 star review on 10/7/2020

2005 Chevrolet Silverado CRM Mitchell1 2020-10-08T22:03:21+00:00